At Ungooroo our priority is always serving our community. We seek to provide a safe environment for our patients, clients and team members. In times such as these, we believe it is our role and responsibility to do our best to ensure we can provide access to the medical services that people need, while doing everything we can to keep our patients, clients, and our team, safe and healthy.

COVID-19 Symptoms?

If you are feeling unwell and think you may have symptoms of Coronavirus call your local GP at Ungooroo Aboriginal Corporation on 65715111 or the free Health Direct Hotline on 1800 022 222 for advice from a registered nurse 24 hours, 7 days a week.

If you have any of the following symptoms, please seek our immediate testing for COVID-19:
Sore throat
Shortness of breath.

Ungooroo is following the advice of the Australian Government and World Health Organisation, and implementing their recommendations for minimising the spread of this virus. Ungooroo has taken a range of precautionary measures in our General Practice and office including:

Additional phone triaging of unwell patients
New signage outside our clinics
Commencing increased cleaning and sanitisation of our clinic and consult rooms
Preparing our team to respond quickly to any emerging situation should it occur to best ensure the health and safety of everyone involved
Asking patients, clients, and team members displaying cold or flu like symptoms to refrain from coming to Ungooroo
Creating satellite Teams working off site to ensure continuity of business and programs
Initiating Telehealth consultations for eligible patients per the new Medicare criteria
Closure of the our Outreach Clinics in Schools until further notice
COVID19 Australian Govt Website

Click on the image above for up to date information from the Australian Government Department of Health.

We can help keep each other safe

We need to work together as a community to keep our mob safe. Taking the following steps will not eliminate the virus but will help our health services stay on top of the spread until such time that widespread vaccination is possible.

If you are unwell:

Seek out immediate testing for COVID-19
Call on friends and family to care for children while you are sick
Ask your GP for a phone consultation
Ask your pharmacy to home deliver
Order your groceries online

If your child is unwell:

Don’t send them to school or child care
Don’t ask grandparents to babysit
Choose a babysitter under the age of 40 who doesn’t have any health issues themselves

When out in public:

Use hand sanitiser frequently
Establish a routine of washing your hands as soon as you come home from being out
Utilise online shopping wherever possible


Use phone calls, teleconferencing, email rather than direct meetings
Develop a non-handshake, no shoulder touch routine for greeting clients
Maximise both spacing and cross-ventilation in meetings and shared offices
Work from home wherever possible


Minimise close contact with everyone except your immediate family unit
No kisses on the cheek, hugs or shaking hands when greeting friends
Avoid social functions and public places where you can’t maintain 1.5m distance from other people
Make it clear when organising a function that anyone who is symptomatic in the day should not attend

Be prepared to ask anyone who is clearly symptomatic to leave, or leave yourself
Have dinner parties or order home delivery rather than eating out
Entertain outside rather than in enclosed spaces

Self Isolation and Social Distancing

Coronavirus Resources

Information about COVID19. Please download and read this information. Feel free to share with family and friends.


Self isolation is different to social distancing!
Self-isolation means staying at home for 14 days if you are in a high-risk group – such as having returned from overseas or had contact with a person who tested positive for COVID19. Please read the fact sheet carefully to understand the importance of self-isolation (also referred to as home-isolation).
Social distancing, on the other hand, should be practiced by all of us and involves avoidance of unnecessary contact with others. Social distancing includes staying at home unless is absolutely necessary, keeping 1.5 metres away from others, avoiding direct physical contact, avoiding public gatherings. Full details of how to practice social distancing are available on the Australian Government Department of Health website.

The Aboriginal Health and Medical Service of NSW has published a two page fact sheet on self-isolation (or home-isolation), what it is and who should practice it.